RÄTT SKA VARA RÄTT

JÄvlAR företag som har svenska hemsidor men som endast tar emot mail (klagomål) på engelska. Jag har säkert ett IQ på minst 50 men fattar efter 2 mail ändå inte vad de menar.

PLEASE Kan någon smart människa hjälpa mig att översätta detta?

Bakgrund: Jag gör en beställning och godkänner 483,88 kr.

Exakt den summan är dragen 2 gånger från mitt konto.

MAIL 1

P klagar och kräver pengar tillbaka.

MAIL 2

VISTAPRINT SVARAR

Thanks for contacting Vistaprint, where it's easy to make an impression for less.

The only approved charge for your order is 483,88 kr, this is the final cost of your order including the Bonus offer/s. The other amounts are the original charges before the Bonus Buy items were added. The charges will show up on your statement as apparent multiple charges. However, they will be cancelled automatically.

The cancellation of the multiple charges will reflect on your next billing statement.
We apologize for any confusion you may have experienced or inconvenience caused.
Thank you for choosing Vistaprint.

Mail 3

P klagar igen på arg engelska.

Mail 4

VISTAPRINT SVARAR

Thanks for contacting Vistaprint, where it's easy to make an impression for less.

The amount of 483,88 kr was the only charge made by us for the order that was placed. We will not be refunding this amount unless you require to have the order cancelled.

The other amounts are the original charges before the Bonus Buy items were added. The charges will show up on your statement as apparent multiple charges. However, they will be cancelled automatically. We recommend that you cantact you Financial Institution for further information as the additional amount was already cancelled by us.

The cancellation of the multiple charges will reflect on your next billing statement.
We hope that you find this information helpful and we regret any inconvenience caused.
Thank you for choosing Vistaprint.